Responsible Gaming

Gambling Should Be Entertainment

Horse racing betting should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Only bet what you can afford to lose, and never gamble with money needed for essential expenses such as rent, bills, or food.

Betting carries risks, and the house always has an edge. If you find yourself struggling to control your gambling habits, help is available.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including horse racing betting. We take age verification seriously and reserve the right to request proof of identity at any time.

If you are under 18, please do not use any betting services. If you are aware of a minor gambling online, please report it to the relevant authorities.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by betting more money to recover what you've lost
• Hiding your gambling activities from friends, family, or partners
• Spending more time or money on gambling than intended
• Feeling anxious or irritable when not gambling
• Neglecting work, studies, hobbies, or relationships due to gambling
• Borrowing money or using credit to fund gambling
• Lying about the amount of time or money spent gambling
• Failed attempts to reduce or control gambling
• Gambling as a way to escape problems or negative emotions

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools and Responsible Gambling Features

Most licensed betting operators offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose over a given period
• Reality Checks: Receive notifications during your betting session reminding you how long you've been playing and how much you've wagered
• Time-Out: Take a break from gambling for a set period (typically 24 hours to several weeks)
• Self-Exclusion: Voluntarily exclude yourself from betting sites for a longer period (typically 6 months to several years)

We recommend using these tools if you feel your gambling is becoming problematic. Speak to your betting operator's customer support team to activate these features on your account.

Support Organisations

If you need help, organisations across the UK and internationally provide free, confidential support:

United Kingdom

• GamCare – Free support, advice, and counselling for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential)
• GamStop – The National Self-Exclusion Scheme
  www.gamstop.co.uk
  Self-exclude from all licensed UK gambling operators in one place
• Gamblers Anonymous – Peer support meetings across the UK
  www.gamblersanonymous.org.uk

Other Countries

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374 (free helpline)

All of these organisations provide free, confidential support and are independent from gambling operators.

If You Need Help

Problem gambling is a serious issue, but recovery is possible with the right support. If you or someone you know is struggling with gambling:

• Contact GamCare on 0808 8020 133 (UK)
• Visit GamStop to self-exclude from all licensed UK operators
• Reach out to a trusted friend, family member, or healthcare professional
• Speak to your betting operator's customer support team about available tools and resources

Remember: Seeking help is a sign of strength, not weakness. Support is available, and you are not alone.